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GPT-6 Astra: Cost, efficiency, and when to use it.
Discover how GPT-6 Astra outperforms previous models with improved token efficiency, guiding businesses on optimal use for coding tasks while addressing AI safety concerns.
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Voice agents: we rebuilt our receptionist bot in one week, and it already beats the original.
One engineer rebuilt ML6's voice receptionist on ElevenAgents in 40 hours. See the results, the limits, and what to check before you build a voice agent.
Voice Agents in Products: How Voice-first Design redefines User Experience.
Discover how voice agents transform user experience by making interactions intuitive, personalized, and seamless, redefining digital product engagement.
Stop Building Voice Wrappers: The Architecture Behind Reliable Voice Agents
Most voice agents are just chatbots that talk. Learn how the Fast Brain / Slow Brain architecture builds voice agents that truly converse.
Why containment is the real metric for Voice AI in customer service
Discover why containment, not deflection, is the key metric for Voice AI in customer service, enhancing resolution and satisfaction for both customers and agents.
Why Voice AI Fails at Name Matching and How We Achieved 96% Accuracy
Why voice AI fails at name matching — and how a multi-layer strategy using phonetic and fuzzy matching achieved 96% accuracy with minimal latency.
When Every Call Feels Like the First: Rethinking Telco Customer Experience with AI Agents
How AI agents transform telecom customer experience by connecting fragmented data, improving customer support, and boosting operational efficiency.
The power of custom voices in AI agents
Discover how custom AI voices can elevate your brand identity, enhance customer trust, and offer a competitive edge through strategic voice branding and ethical implementation.
Whisper Deployment Decisions: Part I — Evaluating Latency, Costs, and Performance Metrics
Evaluating Whisper deployment in production, focusing on latency, costs, and performance through GPU and CPU benchmarks. Discover optimal choices and practical insights.
Fine-tuning Whisper for Dutch Language: The Crucial Role of Size
Fine-tuning Whisper for Dutch enhances ASR performance, especially in smaller models, but large datasets show diminishing returns. Read more on optimizing Whisper for Dutch.