Contact
Customer Support

THE NEXT FRONTIER OF CUSTOMER SUPPORT.

Say hello to the team member who never sleeps. Automate tasks, give proactive support, resolve inquiries instantly, and provide 24/7 personalised assistance—without added costs. Free up your human agents to handle those interactions where their expertise makes the difference—avoiding customer churn and uncovering valuable upsell opportunities.

100% autonomous

virtual CS agents

Manage 85% of customer support conversations with virtual agents

Seamless human-like dialogues that truly resolve inquiries.

Brand-perfect AI with custom voices and local dialects.

Our virtual agents can call your customer.

Focus on impact.
Let AI do the rest.

Agentic AI
INSIGHTS FROM OUR
FIRST LIVE AGENTS.

DID YOU KNOW?

72%

of people are willing to talk to an AI agent if they can get help immediately

10%

only hang up on automated calls. Smart, human-like voice keeps them listening thanks to social engineering

50%

of outbound calls go to voicemail

Agentic Customer Support Agent - Intelligent Returns

BEYOND CHATBOTS 
AND TICKETS.

Upgrade to AI that actually
solves problems.

You launch a chatbot with high hopes—only to find it underwhelming and frustrating for users. Stuck in a tiny corner of the screen, off-the-shelf solutions offer basic answers and lack the ability to solve real issues, make decisions, or take action. The best customer support doesn’t just react—it anticipates, understands, and delivers solutions before customers even ask.

100% Tailor-made

Built to fit your exact needs—no compromises, no forced features, and no dependency on a third-party roadmap.

Software engineers working on project and programming in company. Startup business teamwork concept By nd3000_L0
Asian businesswoman working with headset in coworking office
Customer Service, Reimagined

Go beyond chatbots. With ML6, AI agents resolve up to 85% of interactions—multilingual, sentiment-aware, and always on-brand. Customers get fast, human-like support; your team gains time for high-value cases. The result? Happier customers, happier employees, and loyalty that lasts.

Discover Our Solutions
Discover Our Solutions
UNUM_BANNER
THE WORLD'S FIRST
Enterprise Superintelligence

Unum will transform your enterprise. It is not just another tool. It is a living system. It flows through your organisation—learning, adapting, and scaling. Every interaction makes it sharper. Every approval makes it stronger. 

 
 
Discover Now
Discover Now

PICK AND CHOOSE.
NO COMPROMISES.

You get all the convenience and the same features as off-the-shelf solutions — and none of the compromises. No rigid roadmaps. No unnecessary limitations. Just advanced, stable, and effective AI solutions, tailored to your needs. As an AI engineering agency with over a decade of experience, we help you stay ahead — not with hype, but with proven, future-ready technology that moves your business forward.

  • Contextual understanding

    AI fine-tuned with LLMs and Retrieval-Augmented Generation (RAG) for highly accurate responses. Our AI deducts what the customer needs.

  • Sentiment awareness

    AI understands tone, intent, and customer history for natural, human-like interactions.

  • Our agents keep learning

    Adaptive learning from real-world interactions, ensuring natural conversational flow.

  • Multilingual & dialect support

    Our AI agents communicate fluently in multiple languages, dialects and industry-specific jargon.

  • Custom voice training

    Use the same voice as your marketing campaigns, guaranteeing

  • Smart escalation Effortlessly

    Transition from AI to human agents while maintaining full conversation context.

  • Automated FAQs

    Handle customer inquiries instantly by automating frequently asked questions.

See it in action.

Get a demo
Get a demo
Photo by Lindsay Henwood on Unsplash_SQ0

SCALE UP 
YOUR BUSINESS.

Without Scaling Up The Payroll.

Scaling customer support is tough—you’re dealing with high inquiry volumes, long wait times, and rising costs. Hiring more agents isn’t always an option, and poor service risks losing customer trust. AI-powered support gives you a smarter, more scalable solution.

SEAMLESS SYSTEM 
INTEGRATION.

Security, Compliance & Trust.

We have an agnostic mindset. We connect your AI-powered customer support with your existing tech stack—no disruptions, just smooth, intelligent automation. Our AI agent integrates effortlessly with CRM, ERP, contact centers, and business platforms, ensuring data flows seamlessly across all functions. With robust security frameworks and built-in guardrails, you can trust AI to handle customer data responsibly.

  • CONNECTED ECOSYSTEM

    Our agents integrate with your CRM, ERP, contact centers, and business platforms for smooth workflows.

  • REGULATION-READY AI

    Fully compliant with GDPR, CRA, and industry-specific regulations.

  • SECURITY & GUARDRAILS

    Our agents operate within strict security frameworks, ensuring enterprise-grade data protection and reliability.

  • PERFORMANCE DASHBOARDS

    Track CSAT, automation efficiency, and ROI with AI-driven analytics

Laurence_website
Laurence VantieghemSquad Lead

Transform Consumer Intimacy Through Hyper-Personalized Agents.

Get in touch
Laurence_website
Laurence VantieghemSquad Lead

Get inspired

Stay in the loop with stories from our team, success cases from our clients, and news on what we’re building behind the scenes. Whether it's a deep dive into the latest in AI, a behind-the-scenes look at a real-world implementation, or product updates we’re proud of — here’s what’s been happening lately.

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    AI Voice Agents: Why you should invest now?

    Think about the last time you spoke to a digital assistant. Now, imagine that this assistant truly understands you and responds naturally in your language. What if it even acts on your behalf? But before you picture a sudden robot takeover, let's clarify: this is not about replacing your human touch. This is the rapidly advancing reality of AI voice agents. Continue reading to find out if your business can leverage voice agents.