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Communication, Media & Technology

When Personalization and Reliability Can’t Fail.

In a world where content, platforms and digital infrastructure evolve at lightning speed, CMT organisations must stay agile, data-driven and future-proof. Deploy Trustworthy AI that personalizes in real time, cuts operational load, and improves reliability—at scale.

The impact
we deliver

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Higher ARPU
& lower churn 

AI-driven personalization 
transforms how users consume content, services, and support — increasing engagement, retention, and lifetime value.

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Lower OPEX & faster innovation

AI replaces reactive firefighting with predictive, self-optimising operations — across networks, platforms, and content pipelines.

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Faster time to market & safer platforms

Automated tagging, moderation, translation, and generation accelerate time-to-market without sacrificing quality or trust.

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Resilient revenue growth in a volatile market

Dynamic pricing, smarter ad inventory, and predictive campaign performance reshape monetisation strategies.

The 5 Critical Issues We Solve.

Exploding data volumes, real-time customer expectations, collapsing margins, rising regulation and platform-driven disruption are pushing CMT leaders to reinvent how they operate, engage and monetise — fast.

  • Turn Real-time Data into Decisions at Scale

    5G, IoT, cloud platforms and always-on content creation are generating unprecedented data volumes. The competitive edge no longer comes from collecting data — but from turning real-time, distributed data into decisions at scale.

  • Personalisation & Real-Time Experience as the New Baseline

    Personalised, instant and context-aware experiences are no longer differentiators — they are expected. CMT leaders must deliver relevance in real time across content, services and support, or risk immediate customer disengagement.

  • Automation as a Requirement for Operational Excellence

    Rising system complexity has made manual operations economically unsustainable. AI-driven automation is now essential to maintain reliability, control costs and enable organisations to scale without scaling headcount.

  • Edge Intelligence & Distributed Architectures

    Latency-sensitive services are pushing intelligence closer to users. Edge computing and hybrid architectures enable faster decisions, smarter services and more resilient operations — fundamentally changing how digital experiences are delivered.

  • Trust, Security & Regulation as Strategic Constraints

    Privacy, content safety and responsible AI have become board-level concerns. Trust is no longer just a compliance issue — it directly impacts brand value, customer retention and the ability to innovate at scale.

They've  relied
on our expertise.

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How We Apply
AI Across
your operations.

AI is no longer a single use case — it is the operating layer of modern CMT organisations.
Across content, customer experience, operations, infrastructure, data and revenue, these AI capabilities redefine how you scale, personalise, automate and monetise — at enterprise speed and reliability.

Content Intelligence
& Automation

Automatically extract entities, topics, scenes, objects, sentiment, and more from video, audio, or text to improve searchability, archiving, and content recommendation workflows.

Customer Experience
& Personalization

Real-time recommendation engines that personalize media, communications, or product suggestions based on user behavior, context, and preferences.

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Operational Excellence
& Efficiency

Use AI to forecast content demand, optimize scheduling, and manage production workflows to reduce time-to-market and resource waste.

Infrastructure, Network
& IT Intelligence

Detect anomalies across infrastructure logs, network traffic, or system telemetry — preventing outages and reducing downtime.

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Trust, Safety & Compliance

Implement differential privacy, synthetic data generation, or federated learning to train AI on sensitive data while ensuring compliance.

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Data & Insights

Predict emerging consumption patterns, viewing trends, or communication behaviors to guide content investment and product strategy.

Revenue Optimization
& Commercial Models

Predict ad performance, improve targeting, and optimize inventory allocation across channels.

WHY WORK
WITH ML6?

Because you don’t need more technology promises — you need results. Fast.

13

years of AI-native expertise

400+

AI projects delivered

9/10

is the average NPS score
our customers give us.

12

weeks of average time-to-value

120+

AI-native experts at your fingertips

17%

of time of our engineers is dedicated to emerging tech research

Get inspired.

Stay in the loop with stories from our team, success cases from our clients, and news on what we’re building behind the scenes. Whether it's a deep dive into the latest in AI, a behind-the-scenes look at a real-world implementation, or product updates we’re proud of — here’s what’s been happening lately.

Anna Lindegren 8
Anna LindegrenAI Client Partner

Ready to take your operations to the next level?


Together, let's identify high-impact AI use cases.
Let's schedule a talk
Anna Lindegren 8
Anna LindegrenAI Client Partner