
When Every Call Feels Like the First: Rethinking Telco Customer Experience with AI Agents
How AI agents transform telecom customer experience by connecting fragmented data, improving customer support, and boosting operational efficiency.
Success starts with people. In times of overwhelming change, your teams deserve a partner that empowers them. Meet our minds, the real intelligence behind ML6 — designed to amplify yours.
Stop buying solutions, generate them, and own them. We’re building the platform that spawns agents to do work for you. From enterprise-scale systems to tailored industry and departmental applications, we help you transform the way you work today.
Experience the power of AI for your business through our client cases & testimonials. These stories aren’t just case studies; they’re proof that bold ideas, the right people, and a little AI magic can change the game.
This is where breakthrough ideas emerge and your inner innovator is awakened. Get inspired by the best of ML6's insights and the minds shaping the future of AI.
Success starts with people. In times of overwhelming change, your teams deserve a partner that empowers them. Meet our minds, the real intelligence behind ML6 — designed to amplify yours.
Stop buying solutions, generate them, and own them. We’re building the platform that spawns agents to do work for you. From enterprise-scale systems to tailored industry and departmental applications, we help you transform the way you work today.
Our engineers partner with the world’s leading technology providers to deliver robust, scalable & sovereign solutions.
Experience the power of AI for your business through our client cases & testimonials. These stories aren’t just case studies; they’re proof that bold ideas, the right people, and a little AI magic can change the game.
This is where breakthrough ideas emerge and your inner innovator is awakened. Get inspired by the best of ML6's insights and the minds shaping the future of AI.
Inbound and outbound Voice AI that calls, speaks and takes autonomous action. Turn customer conversations into (proactive) action at every moment of the day.

of people are willing to talk to an AI agent if they can get help immediately
only hang up on automated calls. Smart, human-like voice keeps them listening thanks to social engineering
of outbound calls go to voicemail
With us, there’s no "that’s not part of the product vision” and no awkward “we don’t integrate with that.” Our AI is built the way your company actually runs, not the way a product manager thinks it should. Every solution is tailor-made to fit your strategy and company like a glove—no compromises, no roadblocks, no missed opportunities. Just the exact intelligence your organisation needs to move faster, smarter, and stronger.

Custom AI agents that do precisely what your organization needs.
Say hello to the team member that never sleeps. Automate tasks, give proactive support, resolve inquiries instantly, and provide 24/7 personalized assistance. Free up your human agents to handle those interactions where their expertise makes the difference—avoiding customer churn and uncovering valuable upsell opportunities.

Rethink customer service — let Voice AI handle complex calls with ease.
When customers ask about loans, payments, or account issues, our Agentic Voice AI listens, understands, and responds in real time. It guides customers step by step, provides accurate answers, and even escalates when needed. Faster service. Happier clients. Smarter banking.
We have an agnostic mindset. We connect your AI-powered customer support with your existing tech stack—no disruptions, just smooth, intelligent automation. Our AI agent integrates effortlessly with CRM, ERP, contact centers, and business platforms, ensuring data flows seamlessly across all functions. With robust security frameworks and built-in guardrails, you can trust AI to handle customer data responsibly.
Our agents integrate with your CRM, ERP, contact centers, and business platforms for smooth workflows.
Fully compliant with GDPR, CRA, and industry-specific regulations.
Our agents operate within strict security frameworks, ensuring enterprise-grade data protection and reliability.
Track CSAT, automation efficiency, and ROI with AI-driven analytics.
Let’s talk about what Voice AI can do for you.
Stay in the loop with stories from our team, success cases from our clients, and news on what we’re building behind the scenes. Whether it's a deep dive into the latest in AI, a behind-the-scenes look at a real-world implementation, or product updates we’re proud of — here’s what’s been happening lately.

How AI agents transform telecom customer experience by connecting fragmented data, improving customer support, and boosting operational efficiency.

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