Stampix

Insights from users through analysis of user-generated images

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Stampix, the photo printing service on a mission to make people happy, partnered with ML6 to move closer to their vision of a 1-click photobook experience.

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stampix_Freelancer browsing images taken on DSLR in creative multimedia agency By DC_Studio_envato

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ML6 and Stampix developed an AI-powered solution on AWS SageMaker that anonymises photos, groups them by content, and builds smart user personas. These personas allow Stampix to generate personalised photobook storylines tailored to each user’s interests—from travel to family moments—making the experience more engaging and efficient. Beyond streamlining the path to a 1-click photobook, this approach also deepens Stampix’s understanding of its users, enabling better marketing campaigns and setting the stage for future innovations.

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About this client

Stampix is a photo printing service that has a clear mission to make people happy through photos. The company focuses on providing a fun and user-friendly experience, ensuring that each individual can easily navigate the process and experience the joy of receiving their printed photos right at their doorstep. In addition to serving individual consumers, Stampix also collaborates with businesses to help them enhance customer satisfaction and foster loyalty. By seamlessly integrating Stampix's photo products into their loyalty programs or marketing initiatives, businesses are able to make their customers feel valued and establish strong emotional connections. ‍

Impact

To support Stampix’ journey towards a 1-click photobook experience Stampix and ML6 leveraged machine learning using AWS SageMaker. To kick off, all photos are stored on S3 and then ingested on Sagemaker to anonymise all faces and personal information. Afterwards, ML6 analysed Stampix’ user database, classifying users’ interests and recommending photobooks as a collection of their photos. This interest classification and users’ mapping onto these, allows Stampix to address user preferences more precisely in order to optimise marketing campaigns.

Photo by Philipp Katzenberger on Unsplash_V1

Challenge

To be able to deliver increased value for both consumers and businesses, it’s critical that Stampix understands who its users are as well as what they need, expect, and value from its services. These insights can then be used towards the business’ goal of creating a 1-click photobook experience to its users. Stampix first started to collaborate with ML6 to explore how to leverage machine learning techniques to achieve this goal.

Solution

In order to propel Stampix on their journey towards a 1-click photobook experience, ML6 and Stampix collaborated to establish guided personalised photobook creation based on pictures that were anonymised through SageMaker. Building this first version in co-creation with Stampix, allows them to learn the underlying concepts and ensures they have all the tools & know-how to continue this work. 

The approach is based on the idea that a computer can learn to recognise and group similar pictures together, without any human help. Once it has learned to do this, it can then bundle similar users together based on these groups of pictures. Each of these groups of people describes a user persona. Storylines are then associated with sets of key sentences, example images and target dates, and are mapped to those user personas. This allows Stampix to automatically suggest storylines that are most likely to be relevant to a given user persona. The user can then select the storylines that they are most interested in. They can then automatically suggest the most relevant resources to help the user achieve each of their selected storylines. In this way, Stampix is able to provide a 1-click photobook experience that is personalised for each user.

This approach can be summarised in the following three steps:

  • Smart Image Grouping

    Creating smart groups of images by understanding the content of the images.

  • User Personas

    Creating smart user personas based on the image groups they interact with.

  • Personalised Storylines

    Composing photobooks with a storyline based on identified user personas using sets of key sentences, example images, and target dates.

Results

The AI-powered solution brought measurable efficiency gains for Bolt Energie’s customer care team, cutting manual work and boosting agent productivity.

First we create smart groups of images by grouping them together based on what content is recognized in each of the images. For this step we use pre-trained deep learning models to extract the embeddings for each of the user’s photos.

Next, we annotate the image clusters by embedding popular image captions taken from an existing large dataset containing millions of image captions to the same embedding space as the anonymised image embeddings. We can then calculate the closest caption embedding to each of the clusters’ centres which results in a set of predicted captions for each image cluster.

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Maxime Lampaert
Maxime LampaertClient Partner, ML6

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Maxime Lampaert
Maxime LampaertClient Partner, ML6
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